MTTC strengthens position in Finland, the establishment of a new showroom in Helsinki

MTTC - one of the leading Baltic & Nordic provider of customer service solutions for mobile electronics opened its first customer service center in Helsinki. In Finland company is operating under Smarthuolto brand name, provides e-commerce based mobile phones repair service. Establishment of new showroom in Helsinki is a strong move and shows importance of Finnish market in company plans. Investment to premises above 30 thousands. eur, hired 2 new employees.

 

New quick-repair showroom in shopping mall Akropolis Vilnius

MTTC opened a quick-repair showroom for mobile phones and tablets at the biggest and most popular Akropolis shopping mall in Vilnius. Faster service will cost users as much as a normal repair. We expect that our technicians will be able to service 50 quick-repairs of faulty devices per day in place. Our experience in Lithuania and other countries has shown that the exchange of mobile consumer habits are changing and the need for repair service and to have ability of a quick repair in place is a must.

Launch of the new MTTC corporate website

The new website www.mttc.eu of the MTTC corporate went live on 1st of  May, 2015. From now new and existing partners has access to website in English, responsive design ensure easy surfing inside with any device!

The launch of the new website, which offers quick and easy access to essential information for MTTC international partners. It is part of the organisation’s ongoing efforts to enhance the quality and availability of information about us and our service solutions around Europe.

MTTC became an authorized provider of repair services for Apple devices.

MTTC is mobile device technical service provider which operates in compliance to strict requirements of mobile device manufacturers. In its operations MTTC uses only special certified equipment, while company’s processes and business management are ISO certified. Professionals working for MTTC constantly develop their skills by participating in various trainings organized by manufacturers of mobile devices.  Therefore they become an authorized in providing technical service for APPLE devices.

SMART SUPPORT

SMART SUPPORT
Support services are part of the value we create for clients, helping them to reduce costs and allowing them to focus on their core business:

- Call-centre services 
- Online customer support
- SMS/email notification
- Claims handling
- Invoice and payment
- Quality management
- Customs management
- Planning

 

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