About MTTC
Reliable care, quality and simplicity for our clients and their customers
MTTC helps mobile phone and tablet users across Europe stay connected no matter what happens, through efficient device repair, replacement and renewal. We do so in partnership with manufacturers, insurers, retailers and service centres, making their work easier.
We know the value of mobility in people’s lives. And the importance, when devices no longer work as they should, of seamless customer service that gets it right fast and cost-effectively. Our solutions start with quality – original parts and manufacturer techniques, plus ease of access. On top we add innovative order processing based on total price clarity before you commit and efficient logistics for every need.
This approach makes the claims process simple, for quick fixes and replacements all over Europe by our team of top-notch specialists. In short, we see the real person behind every broken phone. And we are committed to serving each one with innovative thinking, the latest technology, environmental friendliness and the highest standards of quality.
OUR VISION
Europe’s leader in convenient and affordable customer care solutions for mobile electronics. The partner of choice for manufacturers, insurers, retailers and service centres..
OUR MISSION
Customer care for seamless mobility through all life’s little bumps..
Join our European network for mobile device repair and care
 |
Trusted in more than 13 countries for reliable best practices in customer care. We seek strategic partners in new countries and offer further partnership opportunities elsewhere. |
|
|
|
 |
120+ highly-trained staff |
|
|
|
 |
More than 2.4 million successful repairs. 98% of repair transactions completed in 3 days or less |
Key facts about MTTC
|
Baltic base |
Founded in 2004 in Lithuania – a Euro-zone leader for economic growth, adoption of technology, and process efficiency, chosen by global companies including Western Union and Barclays as a customer-service hub |
|
European reach |
Advanced e-commerce repair channels in multiple languages Further access via 300+ service and collection points Flexible delivery anywhere in Europe in 1 working day |
|
Growing alliance |
Subsidiaries and service partnerships in Italy, Finland, Netherlands, Iceland, Estonia and Latvia (as of 2016) |
|
Authorized services, original parts |
For nearly all phone and tablet models:Samsung, Sony, Microsoft & Nokia, Apple iPhone (Telia group), Motorola, LG, Huawei, CAT, Alcatel, Prestigio, Just5, Estar and others. |
|
Brand portfolio |
MTTC; Smarthuolto; Anyfix; Smartlagning |
|
Experience |
More than 1.8 million successful repairs Average turnaround time 1.8 working days Repeated repair ratio < 2.5% |
|
Achievements |
Deloitte CE Technology Fast 50 Awards (2009parent, 2014 Estonia unit) Samsung Award for Best Rapidly Developing Mobile Care Provider (2012) Knowledge Economy Forum award for contributions (2011) |
Certificates & Awards
 |
 |
 |
 |
Social Networks
