Smart-phone repairs
In-Warranty and Out-of-warranty repairs for B2B and B2C customers
B2B/B2C Same Unit Repairs with MTTC
At MTTC, we specialize in Same Unit Repairs, understanding the importance of quick turnaround and high yield as key performance indicators for your convenience.
As a one-stop-shop across Europe, MTTC provides fast, cost-efficient, and fully reliable mobile repairs tailored to meet the specific needs of manufacturers, retailers, insurers, and partner service centers. With direct access to a wide range of OEM parts through our partnerships with leading manufacturers such as Apple, Samung, Xiaomi, Huawei, and more, MTTC guarantees the use of genuine components for every repair.
Handling of high volume repairs each month, we pride ourselves on our industry-leading efficiency. With a bounce rate of less than 1%, we strive to complete the majority of repairs within 48 hours, minimizing device downtime and maximizing customer satisfaction.
Additionally, for customers across Europe, we provide high-end repairs at MTTC hub with seamless integration with DHL and UPS for pick-up and delivery. Overnight delivery services are available in Europe, ensuring swift device inbound and outbound logistics..
SMARTPHONE REPAIR PROCESS
INBOUND LOGISTICS SOLUTIONS
Our inbound logistics operation efficiently gathers smartphones from 17 European countries, employing a combination of air freight express and cost-effective ground transportation. 95 % parcels come on time, while utiling DHL and UPS.
DEVICE SCREENING AND INDIVIDUAL COST ESTIMATION
Each device undergoes a screening process to determine the extent of damage and identify the most suitable repair procedure. Our seamless communication between customers and MTTC is facilitated through automatic tools for cost alignment, such as API, enabling swift and efficient information exchange.
SAME DAY OR CUSTOM DEFINED TAT REPAIR
Whether you require same-day repairs or have other turnaround time (TAT) in mind, we strive to meet your expectations. Our team is dedicated to providing efficient smartphone repairs tailored to your schedule, ensuring your devices are back in your hands as quickly as possible. MTTC is proud to deliver 98.5% repairs on time.
CUSTOMIZED PACKAGING
MTTC offers tailored and customized packaging solutions designed to protect your devices during transit. Our packaging ensures that your repaired smartphones reach you in pristine condition, giving you peace of mind and a positive experience with our services.
QUALITY INSPECTION
Once the smartphone repair process is complete, our rigorous quality inspection ensures that every aspect of the device has been restored to its optimal condition. Our dedicated team meticulously examines each repaired smartphone, while using proffesional tools and 2 step quality inspection. After repair the bounce rate is less than 1.5%.
REVERSE LOGISTICS
Our reverse logistics operation ensures the smooth delivery of repaired smartphones either directly to customers' homes or batched and delivered to B2B customers at their specified addresses. Express delivery airfreight and cost-effective ground transportation options are available.
MTTC works for prolong the lifecycle of your devices