Our partners
We’re trusted by the largest mobile device manufacturers
We work together with international insurance companies
Our partnership experience
Innovative partnerships, high-value solutions
To better understand how MTTC can help your business, consider some of our existing successful partnerships. All are based on our powerful solutions, unique processes and the sharing of our know-how from many years in the industry.
BIGGER BENELUX REACH
Anyfix Smart Solutions BV is a joint venture of MTTC and a Dordrecht-based service provider that now offers complete customer care to mobile-device users throughout the Netherlands and is also expanding in Belgium. SmartWeb sites (anyfix.nl and anyfix.be) and SmartLogistics are key components of the new regional centre’s success. As a parent, MTTC continues to share its extensive industry experience while handling advanced repairs and efficient supplies of parts.
SAMSUNG BALTIC SCREEN CARE
MTTC handles all repairs under a unique screen care plan offered in Estonia, Latvia and Lithuania by Samsung and the IJSC Balta unit of CEE insurance leader PZU. Customers who purchase Samsung mobile devices in the three countries get free insurance for the replacement of broken screens.
AKROPOLIS QUICK-FIX ISLAND
MTTC handles all repairs under a unique screen care plan offered in Estonia, Latvia and Lithuania by Samsung and the IJSC Balta unit of CEE insurance leader PZU. Customers who purchase Samsung mobile devices in the three countries get free insurance for the replacement of broken screens.
NORDIC MARKET ALLIANCE
Simson Huoltopalvelu Oy, Finland’s repair leader for consumer electronics and appliances, teamed up with MTTC to introduce our highly competitive services for mobile devices on the Nordic market. MTTC manages the repair portal smarthuolto.fi and all underlying processes, while Simson earns extra by providing the venture with collection points, local logistics and call-centre support.
APPLE AND BLACKBERRY TRIOS
MTTC works with mobile network operators and device manufacturers to provide warranty service in specific markets. An example is the agreement in Lithuania between MTTC, Apple and Omnitel for the aftersales support of iphones. Blackberry and other devices are supported under similar trilateral agreements, which sometimes include special treatment for VIP customers.
REGIONAL REPAIR PARTNERSHIPS
MTTC works with mobile network operators and device manufacturers to provide warranty service in specific markets. An example is the agreement in Lithuania between MTTC, Apple and Omnitel for the aftersales support of iphones. Blackberry and other devices are supported under similar trilateral agreements, which sometimes include special treatment for VIP customers.
SERVICE-CENTRE FRANCHISES
The MTTC outlet at Ozas Shopping Centre in Vilnius is an example of the type of mobile-device service centre that we offer to partners under franchise terms. We assist in the design and installation of reception and repair premises, offer training for staff, and take care of advanced repairs. MTTC supports franchisees on an ongoing basis with its extensive industry know-how as well as with full technical support, including but not limited to parts supplies, documentation and IT systems.
