Insurance Companies
Customer care across Europe for mobile phones, smartphones and tablets
Services for Insurance Providers
Partnerships for device repair and customer care
MTTC helps insurers of mobile electronics to care for customers throughout Europe with efficient repair and replacement services using original parts and manufacturer techniques. Our unique processes make it faster, easier and less expensive to handle insurance claims for mobile phones and tablets.
Swift deliveries anywhere in Europe connect you to our cost-effective Baltic repair base, with a team of world-class specialists authorized to service all common phone and tablet models. You also benefit from economies of scale as we consolidate work across multiple clients, up-front clarity on costs, and our refurbishment options to recover more value.
Besides handling back-end repairs and logistics, MTTC also offers call-centre and web solutions to manage claim submissions by your customers. In short, we do all it takes to keep your customers mobile and loyal, and to let you focus on your core insurance activities – including expansion to new markets.
We complete 90% of repairs in 3 days or less with true manufacturer techniques, original parts, real-time online tracking of status and a built-in quality check.
Easy submission site gives service costs by model, tracks order status in real time, and lets clients confirm repair pricing after diagnosis or request a return with no penalty.
Flexible and efficient device delivery within 1 working day in Europe ensures quick pick-up and return for a smooth customer experience.
OUR SMART SHARED-SERVICES PLATFORM OFFERS
NETWORK SIZE
A trusted and reliable Service Partner Network in more than 10 countries empowers best-practice service delivery
STAFF KNOW-HOW
We have more than 120 skilled employees
REPAIR EXPERIENCE
We successfully manage more than 280.000 repairs and transactions each year
